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Fuel and convenience store employer guide: violence and harassment prevention plan

***This resource describes new rules that came into effect in December 2024. Until March 30, 2025, work site parties can follow the new rules or the previous rules. (A resource explaining the previous rules is available here.) Starting on March 31, 2025, work site parties will need to comply with the new rules, which are explained in this resource.***

Information to help fuel and convenience store employers develop a violence and harassment prevention plan as required in Part 27 of the OHS Code. Includes an overview of all required elements in the plan but focuses on the additional requirements for retail fuelling outlets and convenience stores.

UPDATED: March 2025
SKU: BP031
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    More about this resource
    • March 2025 version is updated to reflect recent changes to Part 27 of the OHS Code. There have also been minor editorial changes and formatting updates.
    • PDF can be read by screen readers. Colour contrast meets WCAG 2.0 level AA.
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    Fuel and convenience store employer guide: template package

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    This zip folder holds MS Word versions of the four templates from the "Fuel and convenience store employer guide: violence and harassment prevention plan". Employers can customize these templates to their work and work site. Note that the templates are also available individually: see "Related resources" section below.

    UPDATED: March 2025
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    Violence and harassment in the workplace

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    ***This resource describes new rules that came into effect in December 2024. Until March 30, 2025, work site parties can follow the new rules or the previous rules. (A resource explaining the previous rules is available here.) Starting on March 31, 2025, work site parties will need to comply with the new rules, which are explained in this resource.***

    This resource explains key legal requirements for preventing workplace violence and harassment. Focuses on the definitions of violence and harassment in the OHS Act, and requirements in Part 27 of the OHS Code.

    UPDATED: March 25, 2025